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How jus22 Handles Your Personal Data

At jus22, we take the handling of your personal data seriously — every piece of information you share with us is collected for a specific purpose, stored securely…

Data collected transparentlyNo unauthorised third-party sharingYour rights respectedSecure storage practicesContact us any time
jus22 How jus22 Handles Your Personal Data
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to request a copy of your data, ask us to correct an error, or raise a concern about how your personal information is…

Email Support Send your data request or privacy concern to our dedicated address.
Live Chat Reach our support team instantly through the live chat window on jus22.pro.
Secure Account Portal Log in to your jus22 account and navigate to the privacy section to submit…
DATA HANDLING PRACTICES

Six Ways We Protect What You Share

From the moment you enter your details to the point a withdrawal clears to your Touch 'n Go or GrabPay wallet, your data moves through encrypted channels.

Account Security

Your login credentials are hashed using industry-standard encryption. We never store plain-text passwords, and any suspicious login attempt triggers an automatic alert sent to your registered email or phone number.

Cookie Policy

We use essential cookies to keep your session active and optional analytics cookies to understand how you navigate our platform. You can turn off non-essential cookies at any time through your browser or our cookie preference panel.

Payment Data Handling

Payment identifiers for Touch 'n Go, GrabPay, Boost dan FPX are tokenised before storage, meaning we hold a reference rather than your full wallet or bank credentials. This limits exposure in the unlikely event of a data incident.

Data Retention

We keep your account data for as long as required by applicable law in your jurisdiction. Once the retention period expires, data is permanently deleted from our servers unless an ongoing legal obligation requires otherwise.

Third-Party Sharing

We share data only with payment processors, identity-verification partners, and regulatory bodies where the law requires it. Every third party we work with is bound by a data-processing agreement that mirrors the protections in this policy.

Your Right to Request Changes

You can ask us to correct inaccurate data, request a portable copy of your records, or withdraw consent for non-essential processing. Submit your request through live chat or email and we will act within seven business days.

Your Privacy Questions, Clearly Answered

We have compiled the questions we hear most often about how jus22 handles personal data. If your question is not covered here, use the live chat or email channel listed in the support section above and our team will respond within one business day.

We collect your name, email address, phone number, and the payment identifiers linked to your chosen method — such as Touch 'n Go, GrabPay, Boost dan FPX. We also log device and browser data for session security purposes.

Yes. Submit a data-access request through your account portal or by emailing our support team. We will compile and deliver a readable copy of your personal records within seven business days of verifying your identity.

Retention periods depend on the legal requirements of your jurisdiction. In most cases, transaction records are kept for the minimum period required by applicable law, then permanently deleted from our servers.

No. We do not sell, rent, or trade your personal data to any third party for marketing purposes. Data is shared only with payment processors, identity-verification services, and regulatory bodies where legally required.

Log in to your account, go to the privacy settings section, and toggle off non-essential processing. Alternatively, contact us via live chat or email and we will update your preferences within one business day.

Payment identifiers for Touch 'n Go, GrabPay, Boost dan FPX are tokenised, meaning a secure reference is stored rather than your full credentials. We do not hold raw bank account or wallet numbers on our platform.

We will notify you by email and display a clear notice on jus22.pro before any material change takes effect. Continuing to use the platform after the updated policy is published means you accept the revised terms.